Viewing of items stricting applies to dogs apparals. Please call to make an appointment. Location and time can be compromised.
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Ordering Info
Email the item name and quantity you wish to purchase only if you are 100% sure of purchasing the item in the following format:
- Item Name:
- Quantity
- Mode of Delivery: (Normal / Reg mail / Normal Delivery / Express Delivery / Meet-up)
Kindly check your email after sending out your orders. Your order is confirmed once a confirmation email is sent out. Subsequently, please make payment within 24hrs and reply with your payment details as follows:
- Recipient's Name:
- Recipient's Address
- Amount Paid:
- Transaction Ref:
- Time/Date:
- Screenshot: ATM transfer only
Payments not received within 24hrs, or those who backout without notice will be blacklisted. Customers who make prompt payment will be given piority in subsequent purchase.
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Offical Email
- For enquiries- wonderful.enquiries@gmail.com
- For orders/payment- wonderful.orders@gmail.com
- Mailing List- wonderful.updates@gmail.com
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Payment Methods
- ATM bank transfer / iBanking
- Bank Account Number
- POSB Savings 109-14481-9
- Cash on Delivery
Delivery
All parcels will be posted out within 3working days upon payment received.
- Postage (Collars & apparals)
- Normal - $1 (Note: WonderFul Collections® will not be liable for any lost parcel; registered mail is highly recommended.)
- Registered - Additional $2.24 on top of $1
- Meet-ups (Strictly at our convenience or unless stated.)
- Home Delivery(Normal) - $10 delivery charge for orders below $50.
Wonderful Collections® provides Home Delivery(Express) for customers who require prompt delivery or during special occasions. Please contact us @ 9737 7137 at least 3hrs in advance to arrange for delivery. We appreciate your understanding. An additional $5 surcharge on top of $10 for express delivery. (Home delivery recommended for beds and bags.)
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Refund/Exchange Policy
Goods sold are STRICTLY not refundable nor exchangeable, unless item are defective due to manufacture. However, we will ensure items are in good condition before sending them out
ALL TERMS AND CONDITIONS ABOVE APPLIES. BY SENDING IN YOUR ORDERS INDICATES A DUTY TO COMPLY WITH ALL OUR TERMS & CONDITIONS. WONDEFUL COLLECTIONS® RESERVES THE RIGHTS TO AMEND THE T&Cs WITHOUT VALID NOTICE.
Thank You
(Please email or call us should you have any doubts or enquiries.)
